Order online: www.doddsshoe.com
Call Toll Free: 1-866-363-7463 (1-866-DOD-SHOE)
Fax your order: 1-307-721-3985
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Customer Service Hours
Monday - Friday 10:00 a.m.-6:00 p.m., Mountain Time
Saturday 9:30 a.m.- 5:30 p.m., Mountain Time
Sunday 12:00-4:00 p.m., Mountain Time
Returns & Exchanges
Exchanges are FREE and returns are easy! You may return any undamaged item within 30 days - no questions asked - for exchange or refund (excluding shipping charges). Returns must be received by Dodds Shoe Co within 30 days of purchase. Extended Holiday Exchange Policy: We want your loved one’s gift to fit perfect, so we’ve extended our exchange policy. Christmas gifts can be exchanged until January 10th, 2019! Before wearing your shoes outside, please take a few minutes to try them on a carpeted surface. This will ensure that we can provide a refund in the event you are not satisfied. For return / exchange details & instructions, click here.
Check or Money Order, Visa, MasterCard or Discover
FREE STANDARD SHIPPING ON ORDERS OVER $50!!!
Just because shipping is free doesn't mean it should take a long time. We understand that getting your items quickly is important to you, so we make every effort to process your order the same day. Most orders arrive in 3-5 business days. We offer a variety of shipping options and we ship via UPS and/or USPS within the United States. Air shipping times are guaranteed, excluding UPS designated weather delays. Please note that expedited shipping charges are not refundable for UPS designated weather delays or other delays beyond the carrier's control. Shipping dates and transit times are calculated on the business days the carrier operates and the service level chosen. Shipping to Alaska, Hawaii, and military addresses is via UPS ground or USPS Priority. Some items are shipped directly from the manufacturer and may take additional processing time. Feel free to contact us for more specific information on shipment and delivery of your order.
Shipping rates may vary on over-sized items. You will be contacted if over-size charges apply before shipment.
Perfect Fit Size Conversion
Please note that European and UK sizing conversions may vary by manufacturer.
Download a printable foot measuring device here.
Your Privacy & Security
If you need to place a phone order, feel free to give us a call and give the representative this ID code:
We work around the clock to insure that our website is accurate at every moment! In the event of an error, we reserve the right to limit quantities or cancel an order. If you discover something that doesn't work or a potential error on our site, let us know and we'll get our techies on it right away!